Customer Testimonials

Here is what some of our customers have said about our products and our services.

Let us know what you think.  Send your testimonial to marketing@rockydirect.com, remember to include your full name and the product(s) you purchased.

"It's so hard to get a true look and feel when shopping on the internet but I have come to trust that what I get from Rocky Mountain Direct is always very high quality. The look and feel always comes through."

Mike Donald
NV, BC

"What can I say, other than it is very convenient to order online with a company you can trust and receive quality products by mail."

Hanna Sweep
Rapid City, MB

"We recently ordered two rain suits from your site. The suits were much better quality than I had imagined. Your prices were very competitive and the shipping was fast. Thank you."

Gary Davis
Camp Verde, AZ

"Excellent quality and reasonable prices for great quality clothing.  Friendly, helpful staff, order arrived by mail fast."

Joy Richer
Stevenson Island, MB

"Products received were the same or better than presented on the website. Good service."

Perry Shepn
Newmarket, ON

Product was of great quality and delivery was prompt.

Michael Todd
Abbotsford, BC

"We gave these jackets to our employees for Christmas.  They love them. The fit, style and quality are superior to any other item bought by catalogue order.  I am ordering more soon.  I appreciate the prompt service and delivery."

Doreen Dunton
Anacortes, WA

Good Stuff, Great Service!!!

Charles Mathews
Chicago, Il

My wife and I recently attended the Salt Lake winter Olympics. Being from Arizona we didn't have much cold weather gear so I was extremely pleased she found your internet site.  We purchased your TZ-17 jackets and were toasty warm and very comfortable, not to forget we looked great at the Olympic ceremonies and at other outdoor events we attended.

Your Company offers very high quality products at extremely competitive rates.  Also when dealing with your employees they were very helpful and pleasant to deal with.  We will be using you again.  If not for our selves for gifts.

Tom Whitelock
Chandler, AZ

Winter golf on Long Island NY can be extremely windy, damp and cold.  Golfers play within their own "comfort zone", confidence, feel, and environmental conditions.  When I play I must keep my body warm.  Wearing your torrent windproof rain pants put me in that zone, and the slashed side access pockets allows me to find tees, ball markers, and divot tools easily.  Thank you for helping find my game.

Brian Coates
Long Island, NY

The mail out service was fast, efficient and affordable.  The quality of the products exceeded my expectations and the service was outstanding.  The return policy was a breath of fresh air compared to other Canadian companies I've dealt with.

This is the first time I've used this company and I'm completely satisfied with the service, options for ordering, speed that the products were shipped out to me and the selection of merchandise.  Very durable and comfortable products.

Maureen Turner
Jasper, AB

First time ordering.  Fast delivery and products are very nice.

Wes Landry
Airrowye, SK

The Jacket I ordered fights the 40 to 50 below weather we have, I don't feel the cold.  Your fast, I get what I ordered and it's well worth it.  I am for the company.

William Clark
Tsiigehtchic, NT

I am a large skier and work in Japan.  The skiing here is Great but for gear (wear) the only have small sizes.  I found your website and placed an order for two pairs of ski pants.  One for extreme conditions and the other for milder.  I am very pleased with the quality and was surprised that they fit perfectly.  No return for me.  Tailor fit out of the box. Great !  I will order again.

Harry Stone
Morganton, NC

I was pleased with the quality of your products.  I called in my order and was given personal attention as they measured the jacket to compare with one I had so I got the right size.  Very helpful and considerate.  I would recommend you.  In this day and age you very seldom get personal service.

John Miles
Cecil Lake, BC

Very quick delivery (very impressed), impressed with the quality.  I also enjoyed viewing your internet site as well as the catalogue you sent with the items I purchased.  Very easy to order, people I talked to on the phone were very polite.  I had one problem with my bill and it was resolved very quickly.  I would / will highly recommended to my friends to buy from this company.

Matthew Wood
APO, AE

Being on the ski patrol at a local resort, my outerwear gets a lot of "wear and tear" so I am picky when it comes to my gear.  Your Extreme Ski Pants have proven to be durable without costing me an arm and a leg.  Your operations and customer service have been very helpful in answering my questions.  Your quality service is greatly appreciated.

Lance Hodge
Maryville, TN

"Gunnison Colorado where I live is often the coldest place in the nation.  The Stormtech coat I bought from you keeps me toasty on -20F mornings like Christmas morning.  Rocky Mountain Direct is a great find.  I was thoroughly pleased with selection, prices, ad services.  I knew when my product was shipped and was given tracking numbers to monitor its trip.  The quality of the coat was better than expected."

David A. Brown
Gunnison, CO

"I had previously gone everywhere to try and find a winter coat , and I couldn't find one. All the jackets and coats that I liked wern't in my size. Then I found the Rocky Mountain website and I ordered an insulated jacket. I was thinking after I ordered this jacket, "Will it look as good as the picture" and most of all "will it fit". Well I received it yesterday and it looks great, it fits and is very warm. I am so pleased with this jacket I have been telling everyone where I got it. I will definitely will be ordering from you again."

Dedra Arlint
Blue Springs, MO

"I purchased a vest for my husband for Christmas and he thinks it's great.  Well designed, carefully made products.  Previously I purchased a jacket with zip out polar fleece lining and I love it.  Service has been great an accurate."

Janet Nordstrom
Le Sueur, MN

"I've never owned a shirt made with Microsuede material, what a treat. It feels soft and very comfortable.  Plus I had looked all over for a button down black shirt, they are not easy to find, so I hit the jackpot at Rocky Direct!

I purchase several things over the Internet and I was thrilled to receive free shipping from Rocky Mountain Direct.  For that alone I would shop with you again!"

Jennifer Smart
Houston, TX

"Very well constructed and stylish.  Love the color combinations."

Jacqueline C. Rimmer
Bellingham, WA

"Have ordered items for both personal use and for gifts and have always been pleased with the products.  Fast, efficient, courteous service.  Love the 24 hour service."

Kim O'Conner
Aumonte, ON

"The jacket and pants are exceptionally light yet wind and waterproof.  Perfect for walking in cool and/or damp conditions.  

I feel your company offers excellent products at a reasonable price.  Where I live we do a lot of catalogue shopping and this definitely won't be my last Rocky Mountain experience!"

Cory Kutchaw
Snowlake , MB

"Service was good and quick. Sales and customer service reps were very friendly and co-operative.  Overall very happy with service and company as a whole."

Steven Widdowson
York, PA

"Good Quality, I was extremely impressed with the customer service department, assistance was excellent.  I needed the products like "yesterday", I wish all stores were as fast and considerate as you are."

Jan Chamberlain
Waglisla, BC

"Great Website, very professional attitude and prompt shipment.  Will definitely shop here again.  Thanks for the great service."

Doug Shuler
Blaine, WA

"Products I can wear 24 hours a day 365 days a year and that's great!  So far so good, never been disappointed by  the quality of the products ordered."

Yann Connan
Montreal, QC

"I am an outdoor person and finding clothing that can withstand my lifestyle is hard.  But the clothes I found in Rocky Mountain Direct Merchants can hold up to my punishment and the life of an outdoors person.  I live in a very small community and finding good quality clothing and good services by mail is very hard to get.  Rocky Mountain Direct really came through for me and my family."

Robin Benoit
Conne River, NL

"Extremely good quality & workmanship.  Great to get a Canadian medium that fits."

Robert Williams
Alertbay, BC

"I am a first time customer.  So far I have found all services to be friendly and quick.  I look forward to enjoying the warmth and versatility of my new parka."

Audrey Neufeld
Cranberry Portage, MB

"I was pleased doing business with you, ordering was easy and hassle free"

Mihai Mucea
Gresham. OR

"Love your website and prices.  No shipping charges was an added bonus."

Karen Birkedal
Teuaie, BC

"My family spends a great deal of time doing outdoor activities and they like the style, comfort and quality of the vest and jackets purchased from Rocky Mountain Direct. It's the first place I look when choosing a gift."

Donna Murphy
Altarin, AB

"Eager to take returns and make customers satisfied. Good quality products."

Don Desharnais
High Prairie, AB

"Excellent quality, very happy with service (speed of delivery) and overall goods and service.

I was very pleased when an item needed to be returned for a size correction.  Your company was pleased to help me, apologetic for error and quickly took action to rectify the problem.  I was so pleased I made additional purchases with out hesitation and "bragged" about your company's service to friends.

Thank you again for providing excellent service to our very rural community."

Robyn Willis
Hogensborg, BC

"The customer service staff has been very helpful with prompt replies to my emails and your company has a very fair exchange / refund policy - also you can't beat the free shipping.  I can only add that the clothing I've had from Canada has been of superior quality & great style."

Jeanine Owen
Palatka, FL

"Very warm outer shell.  It hasn't been cold enough to wear the whole jacket but I look forward to it."

Patrick Acheepineskum
Wunnumin Lake, ON

"Two weeks ago I was in France trekking the Tour de Mont Blanc through the French Alps. During the eight day trip we encountered every type of weather condition from snow to brilliant sunshine. I was very thankful that I had purchased my outer wear, microfleece, and backpack from Rocky Mountain Direct. The outerwear had all the necessary venting for the times when I was sweating and at the same time kept me well protected from the harsh elements. I would highly recommend Rocky Mountain Direct for any of your hiking needs."

Derek Lee 
Vancouver, BC

"I have no problems with the items I purchased.  The products were very good.  
Good service, fast shipping." 

Denise Firth  
Ft. McPherson, NWT

"High quality and very comfortable"

Michael Cannizzaro
Sewell, NJ

"The quality was a nice surprise. Finally we've found stylish outdoor clothing for plus size people."

Alea Munden
Savona, BC