About Rocky Mountain Direct

We're more than just a Website
We are a Canadian merchant of quality outdoor apparel and accessories. We keep our overhead low and pass the savings on to you. Our pledge to you, is good value, good quality, and your satisfaction guaranteed!  We carry jackets, pants, shirts, shorts, packs, bags, sleeping bags and anything else we think you may be interested in.

Our Guarantee
If any purchase fails to meet your expectations, return it to us within 15 days of receipt for a credit or full refund of the merchandise purchase price. All items are guaranteed for the life of the product against defects in material and workmanship.

Exchanges & Returns:
Use the return label you get with our packing slip, prepay, insure and send.

We promptly exchange or refund as you instruct. Please return anything that does not fully meet your expectations. Returned items must be in unused, re-saleable condition and in original packaging.  Please call us for a return authorization number before sending us your package.

Note: No refunds or exchanges on embroidered garments refunds must be processed with 15 days of receiving your order.

Customer Testimonials
Find out what our customers have to say about our products and our service.  Click Here to go to the Customer Testimonial page.

Head Office
Our main office and primary warehouse is located in Burnaby, British Columbia.  Inside our staff is hard at work processing and shipping your orders.

We are a growth oriented company focusing on creating a hassle free shopping experience for our customers.

Let us know what you think about our site, products, or company.  We would like to hear from you.  If you have any questions comments or concerns regarding our Website please feel free to email us at webmaster@rockydirect.com. 

Information Pages
  About Rocky Direct
  Affiliate Logo Information 
  Affiliate Agreement
  Affiliate Information
  Contact Information Page
  Customer Testimonials
  Disclaimer
  Free Shipping Information
  How To Order
  Online Order Form
  Receive An eFlyer
  Request A Catalogue
  Rocky Direct Links
  Security Information Page
  Shipping And Returns
  Site Map
  Sizing Chart

Custom Logo Pages
  Custom Logo Main Page
  Embroidery Information
  Reflective Information
  Screen Printing Information
  Branding Information
  Discount Structure
  Free Quote Form
  Examples Of Our Work

Help Files
  Site Layout
  Online Catalogue
  Checkout Procedure
  Shipping Info 
  FAQ File