Security and the Rockydirect.com Online Store

When Rockydirect.com was created, security was our first priority. Using the latest encryption techniques we have created a shopping environment which protects you and your personal information. To better understand what information we gather, how it is used, and what security features we have in place, check out the information below.

What information do we collect and why?

When placing an order, we ask you to provide your name, mailing address, credit card number with expiration date, telephone number and email address. This information allows us to process and ship your order. If any of this information is missing we may not be able to process your order or contact you should any problems arise. There are several steps to our checkout process. You will be asked for your personal information, as mentioned above, and then given the option to review it to ensure there are no mistakes. Our entire checkout is protected using proven digital security measures.

Is Your Credit Card Secure?

  1. Secure Socket Layer (SSL) encryption technology
    While you are in the RockyDirect.com checkout you will notice that your browser will identify our checkout as a secure location. You will also notice that the url will start with “https” instead of “http”. The addition of the letter “s” in the url lets you know you are accessing a secure server. Email is not a secure method to order or transmit sensitive information. When dealing with our company or any other company on the Internet never send your credit card or other sensitive information via email.
  2. Data storage and processing
    Processing your credit card is also very important. All the secure information that is entered on our site is protected by Thawte Security SSL certificates. These measures ensure that your information is secure throughout our entire checkout procedure. Look for the logo below in the checkout. If you click on the logo during the checkout procedure it will tell you the status of our security certificates.
  3. Email Addresses and Mailing Lists
    When you place your first order with us or when requesting a catalogue, your information will be added to our secure customer database. All our customer information is stored in our secure file system. eFlyer and email list are treated the same as our physical customer database. You are not automatically entered into our email list. While placing your order you are given the option to choose if you want to be added to our email list or not. If you choose “no”, your email is stored only in your customer file. We do not sell any of our email lists and do not send you any third party advertising. Our email lists are used only to inform you of products we carry and specials that we believe may interest you.
 

Careers with Rocky Mountain Trading Co

About Our Company:

Rocky Mountain Trading Company is a privately owned and operated Canadian company. We have been in business for 13 years and sell quality brand name apparel and accessories via a catalogue, website, and our corporate sales division. Our head office is located in beautiful Vancouver, British Columbia, Canada.

Working For Rocky Mountain Trading Co

Rocky Mountain Trading Co. strives to create a rewarding corporate environment based on a team approach where each individual is empowered to make decisions, and challenged to learn and grow with the company. If you are a motivated self-starter who wants to join a dynamic team, check the listings below and apply today.

Current Job Offerings:

  • No Current Openings
 

Company And Contact Information

Toll Free Numbers:

Phone: 1.888.377.6259
Fax: 1.888.797.0779
(24 hours a day, 7 days a week, 365 days a year)

Local Numbers:

Phone: 604.294.5282
Fax: 604.294.5281

Main Office Address:

Rocky Mountain Trading Co.
2774 Rupert Street
Vancouver, BC
V5M 3T7

Online Correspondence:

General Enquiries
info@rockydirect.com

About Rocky Mountain Trading Co.

We’re more than just a Website
We are a Canadian merchant of quality brand name apparel and accessories. We keep our overhead low and pass the savings on to you. Our pledge to you, is good value, good quality, and your satisfaction guaranteed!  We carry jackets, pants, shorts, watches, purses, bags, jeans, shorts, sleeping bags and a variety of other fashion and outdoor items.
Our Guarantee
If any purchase fails to meet your expectations, return it to us within 15 days of receipt for a credit or full refund of the merchandise purchase price. For more details read our return policy here

Note: No refunds or exchanges on embroidered, printed or custom garments.

Head Office
Our main office and primary warehouse are located in Vancouver, British Columbia.  Our staff is hard at work processing and shipping your orders.

We are a growth oriented company focusing on creating a hassle free shopping experience for our customers.

Let us know what you think about our site, products, or company.  We would like to hear from you.  If you have any questions comments or concerns regarding our Website, please feel free to email us atwebmaster@rockydirect.com.